Thika Road Bakers
Esther Mumbi, Owner · Thika
The challenge
Esther baked to a fixed daily plan regardless of demand, and unsold bread and cakes were binned every evening — roughly a third of production on slow days. She also had no idea which products actually made money, having never costed a recipe.
What SawaPOS changed
SawaPOS tracks each production batch with a best-before date and alerts staff as items approach expiry, so they can be discounted rather than discarded. Recipe costing was configured for every product, exposing true margin per item, and daily sales data now guides how much of each line to bake.
Measured results
- Waste reduced by 35% within three months
- Bread was found to be underpriced — margin corrected
- Baking volumes now follow actual demand by day of week
- Pre-orders and deposits added as a new revenue stream
“Expiry alerts changed how we bake, and recipe costing showed us we had been selling bread at a loss for years.”